42bet Privacy Policy – How Your Data Is Protected

Welcome to 42bet. This Privacy Policy applies to all users of the 42bet website (42bet.click) and mobile application. By registering on the 42bet platform, you are deemed to have accepted this Policy.

Many users in Bangladesh wonder – "Where is my name, phone number, or bKash details going?" That's a fair question, and 42bet believes every user has the right to know how their information is used. That's exactly why this page was created – in plain, straightforward language, free of legal jargon.

42bet places the highest importance on user privacy. We believe transparency is the foundation of trust. If you still have questions about anything, feel free to ask us directly via live chat.

42bet collects only the data that is genuinely necessary to provide its services. The table below shows what types of data are collected and why.

42bet will never ask for your family members' details, social media passwords, or any unnecessary personal information. If anyone requests such information claiming to be from 42bet, they are not our staff — please report it to us immediately.

42bet uses your information only for specific, legitimate purposes. Each purpose is clearly outlined below.

• Account Management: Your name and phone number are used to create, verify, and maintain your account.
• Payment Processing: Payment information is used to securely process deposits and withdrawals.
• Fraud prevention: IP and device information is used to detect duplicate accounts or suspicious transactions.
• Support Services: Records of previous conversations help us resolve your issues more effectively.
• Legal Obligations: Retention of certain data is legally required under AML (Anti-Money Laundering) compliance obligations.
• Service Improvement: Usage patterns are analysed to continually improve the 42bet experience.
• Promotional Messages: Promotional messages and offers are sent only with your consent. You can opt out at any time.

Your data will not be used for any purpose beyond what is listed here. If we ever need to use it for a new purpose in the future, you will be informed in advance.

42bet uses industry-leading technology to protect your data. We make no compromises when it comes to security.

• SSL encryption: All communication between you and the server on the website and app is encrypted with 256-bit SSL – the same technology used by banks in Bangladesh for their online banking.
• Database Encryption: All sensitive data stored on our servers is individually encrypted. Even if unauthorized access to the server occurs, the raw data cannot be read.
• Access Control: Only 42bet staff who require access for their specific role can view certain data. All access is logged and regularly audited.
• Two-Factor Authentication (2FA): Two-factor authentication is available for your account, significantly reducing the risk of unauthorised access.
• Real-Time Monitoring: 24/7 security monitoring is in place to detect any unusual activity on our servers.
• Regular Security Audits: Third-party security experts regularly audit 42bet's systems, and any vulnerabilities identified are resolved promptly.

42bet never sells your personal data or shares it with anyone for advertising purposes. Your information may only be shared with third parties in the limited circumstances outlined below.

• Payment Providers: The information required to process transactions via bKash, Nagad, or Rocket is shared with the relevant payment gateway. These third parties also operate under their own privacy policies.
• Game providers: When you play games from JILI, Pragmatic Play, or Evolution Gaming, game data is processed on that provider's servers. However, no personally identifiable information is shared with them.
• Legal authorities: Where required by a court order or as part of a legal investigation, specific information may be disclosed to the relevant authorities. 42bet complies with all applicable laws.
• Technology service providers: Trusted technology partners are used for server hosting and cybersecurity services, all of whom are bound by strict confidentiality agreements.

Your information is not shared beyond what is stated above. 42bet does not sell or share data with any marketing companies, data brokers, or advertisers.

42bet uses cookies on its website and app. Cookies are small files stored on your device that help improve the website's functionality.

• Essential cookies: These cookies are required to remember your login state, keep your session active, and maintain site security. Without them, 42bet will not function properly.
• Functionality Cookies: These cookies remember your language preference, display settings, and game preferences.
• Analytics Cookies: Anonymous usage statistics are collected to understand which parts of the site are most used and to drive improvements.

To disable analytics cookies, you can manage your cookie preferences in your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

You have full control over your personal data on 42bet. You may exercise any of the rights listed below at any time.

To exercise any of these rights, email support@42bet.click or reach out via live chat. All requests will be responded to within 30 days of receipt.

42bet does not retain unnecessary data indefinitely. Each category of data has a defined retention period.

• Active Account Data: Retained from account opening until account closure.
• Transaction records: In accordance with AML regulations, data may be retained for up to 5 years after account closure.
• Support Conversations: Retained for up to 1 year after the issue is resolved.
• Login & activity logs: Retained for up to 90 days for security purposes.
• Analytics Data: Data may be retained long-term in anonymised form, but it will contain no personally identifiable information.

Once the specified retention period has passed, data is securely deleted or anonymized.

42bet strictly prohibits registration and use by anyone under the age of 18. We do not knowingly collect personal data from minors.

• Date of birth is verified at the time of registration. If you are under 18, the registration process will not be completed.
• If a minor has registered by mistake and this comes to our attention, the account will be closed and all associated data will be deleted.
• If a parent or guardian believes their child is using 42bet, please contact support@42bet.click immediately.

42bet may update this privacy policy from time to time. For significant changes, you will be notified via your registered email or through an in-app notification.

• After any update, the "Last Updated" date at the top of this page will reflect the change.
• Continued use of 42bet after any changes take effect will be considered acceptance of the updated Policy.
• For any privacy-related questions or concerns: support@42bet.click
• You can chat with us in Bangla directly via live chat — 24/7.